Before sending a return
Prepare the order number, product details and the reason for the return or exchange. This helps us guide you to the correct next step.
If you are unsure about sizing for the next order, contact us before sending the package and we will help you compare available options.
What speeds up the process
- order number and contact details
- clear note whether you want a return or an exchange
- information about the requested size or variant
Questions?
Write to us — we'll help you choose the right size and variant, and answer questions about delivery or returns.